Capacity Building

Capacity building is an essential part of the Admin4All Programme. The main goal is to  increase the capacity of cities and municipal governments, as well as other service providers at the local level, in dealing with the multiple dimensions of long-term socioeconomic inclusion of migrants and refugees in Europe.

The core of the program consists in the delivery of a series of trainings and peer-mentoring activities to local authorities, governmental and non-governmental local service providers. The goal is to empower municipalities providing suitable and accessible social and administrative services for migrants, as well as promoting partnership approaches to migrant integration at local level among various public, private and non-profit stakeholders.


The capacity building activity follows three main steps:

  1. Municipal Needs Assessment: training and capacity-building needs of municipalities based on focus groups, interviews and questionnaires.  The results of the assessment is reported in the Scoping study, which analyzes legal and policy frameworks for delivery of social services to migrants in the partner municipalities
  2. Training Curriculum Package + organization of trainings in the participating municipalities
  3. Peer-review visits: all participating cities visited another municipality in order to ensure mutual learning and the identification of recommendations for the improvement of service provision